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dxalw32.exe crashes on terminal server


I have a problem on a Windows 2003 server running Citrix Metaframe latest version. I frequently have users complain that XAL crashes when trying to print. It seems to be related to the following error in the event log as below. Anyone has an idea of how to solve this ?

Thanks in advance.

Event Type: Information
Event Source: DrWatson
Event Category: None
Event ID: 4097
Date: 31-03-2006
Time: 14:02:12
User: N/A
Computer: XXXXXXXX
The application, X:\dxalw32.exe, generated an application error The error occurred on 03/31/2006 @ 14:02:12.754 The exception generated was c0000005 at address 00586B75 (dxalw32!xComboBoxExCtrlzCustomProc)

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  • Hi!

    I know that there were some problems with Terminal Servers in the past. What's the version number of the kernel? Is it the latest one or an older?
    If I know the version i can check the partnerguide for a workaround.