Nav 2016. I have a user that try's to run any report within NAV and it lock's up.

I have a laptop that will not allow a certain user to run any reports. It will not bring up the Filter page and then lock's up NAV.  The only way out is TaskMgr.  Below is what I've tried.  Any help would be appreciated.

-Uninstalled Nav 2016 from the setup.exe.

-deleted C:\Users\%username%\AppData\Local\Microsoft\Microsoft Dynamics Nav folder.

-deleted C:\Program Files (x86)\Microsoft Dynamics NAV\90

-Reinstalled NAV still experiencing same issue.

-If I logon as a different user to NAV on the same laptop it works fine.