I've given a user (let's call them USER 2) the same user role as someone else (let's call them USER 1). The problem I'm having is the USER 2 can't do the same function that USER 1 can. This shouldn't be the case if I copied all of USER 1's login roles to USER 2. Can anyone please share on how to this can be fixed? Thanks!
Can you explain more what are things the other user not able to do ?
What are error message ?
The user is in the commission module and is trying to run a commission statement report but no data appears. User 1 is able to run the reports and sees data User 2 runs the same report and gets 0 pages.