NAVISION ERROR 1355 in Module 19

Former Member

I am currently running Navision[V] 3.6 but we keep getting an "Internal Error 1355 in Module 19" has anyone else had this error? The Navision Consultant that we use suggest that we upgrade from 3.6 to 4.0 but can't say for sure that upgrading will resolve the issue.
Any thoughts or suggestions?
Thanks
  • I found the following informations about this error:

    #Err_DBM_NotReentrant

    2 processes tried to call the same function in DBM which is not allowed.

    The way this error is provoked is the following:
    1) Client issues a db request (which sits in queue on the server)
    2) Client doesn't get a response in a timely manner (because the server is either busy with this queue or with something else)
    3) Client re-issues the same db request
    4) Server says "why do you want the same?" = "non-reentrant code"
    The reasons are usualy:
    a) the delay between client and server. I have seen it at a big installation when doing a restore (or changing/redesigning table objects) as client server.
    When doing the same as client only (on the server) everything was OK. Additionally you must not re-design table on running system
    (while old table objects might be in object cache of some other clients) - you may corrupt the database.
    b) the server is busy responding this or other requests.
    This may be a performance issue and you need to let us know if that is standard code or added functionality.
    In both cases, wrongly selected key or poorly structured SIFT fields and keys are most likely to be the problem.


    - Check the size of the temp-file
    - Reduce the DBMS-Cache to 256 MB
    - delete the zup file
    or
    - The error has been (or should be) fixed with 3.60 HotFix 9
  • This is old information and does not address the problem I'm afraid.

    See my explanation of the cause for the error, if you are interested, at:http://www.mbsonline.org/forum/topic.asp?TOPIC_ID=6782&whichpage=1

    There have been several attempts to fix this issue across various versions, but it has only been fully nailed in 3.70A and 4.0. None if the fixes in 3.60 fully address this problem.

    So you could go to 3.70A or B for example, if you are against going to 4.0.
  • Hello,

    I could fix it using two "solutions":

    a) Deactivate the secondary keys (table item posts and BIG tables).
    Run the Backup using the Navision client.
    Restore the objects only.
    Restore the Data
    Activate the keys.


    b) Set the DBMS Cache value (Tools --> Options) to a high value (e.g. 550000).
    Commit Cache =NO
    TempFilePath = e:/temp

    Make sure that you will have enough disk space in a different partition than the S.O.
    (if you Nav DB is 10 GB, the E: partition should be greater than 10 GB).

    I hope it helps!!!
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