One of our customers, using BC365 in the cloud, wants to send the invoices by mail directly from the webClient, but they get an error. I tried to configure the SMTP with the data provided by their system manager, but I see this error:
i get this error using the configuration of their own SMTP server, into the O365... Using the O365 account, I get this error:
Which are the requirements to send mails from the web client? Any type of configuration may be in the O365 account?
Thank you very much
I guess that you by BC365 means Business Central?
You need to use the Mail setup wizard and connect it to the Office 365 master account.
Yes, it's bussiness central.
I guess isn't mandatory to use the O365 account, am I right? Our customer is trying to start session with the same mail account of their outlook configuration, because it hasnt got O365 mail license,....
I'm tryng to configure this way:
And i get this error:
And with this:
I guees I shoul be abble to configurate any SMTp account, but I'm getting those strange issues...
Any hint? Is it possible to integrate with a mail account out from O365?
There are no differences between a Windows-client and Web-client when it comes to SMTP-mail setup. as it is not the client that sends the mail but the Service-tier. As you probably knows that SMTP-setup means that you do not have to have outlook installed. and when an email is sent, there is no mail in a sent-folder. The typical difficulties with SMTP is that you have to know quite a lot about your mail-provider in order to get it to work.The error-message tells you everything you need to know: "The SMTP server requires a secure connection or the client was not authenticated..:"So your SMTP-setup should be something like SMTP Server: probably smtp.office365.com
SMTP Port 587Authentication : BasicFill in User ID and Password (full email address and password)
And Tick the Secure Connection!
You might have to go into your office-365 administration account and edit the user.also you might have to whitelist/greylist your domain (the domainname of where your servicetier is running - in o365)If still not working send a screen dump of your smtp-settings from NAV in a private mail.
Thnaks for your answer Palle. The thing is that our customer doesn't have an O365 account, so I'm trying to connect another SMTP server, and I get the errors you can see in my previous message...
Ahh.. You cannot just use any provider for stuff like this. It is a security issue. So in order to tell you if its possible we need to know the settings in the SMTP-setup - In most cases the customer needs to contact the mail provider to get an answer if it is possible or not.Mail-security settings are hardcore stuff - and necessary in order to prevent someone from outside a domain to send an email on behalf of someone inside the domain. (Thats why we got so many spam-mails in the world).
This is the config I can see in their outlook:
So, what should they ask to their masil provider?
Sorry I don't speak Spanish?? But besides from that your setup is wrong At the top you can see it is POP-settings but your send is SMTP that is definately wrong. For sending the usual setting is SEND.xxxx - but again the provider should be able to give you the exact information.
You could do a simple test change the port til 587 it just might do the trick
AS you've said, seem that the are using POP instead of SMTP. I can also see this:
(if you need any translation.. But I just want to show the POP/SMTP field)
YOu are saying to use the port 587, with the same configuration I sent before??