Navision client quits expectantly

One of our Nav users has a recurring problem where his Nav client will quit unexpectedly without any error message.

I have found the below message in his windows event viewer.

Any tips of suggestions of what i should be looking for when trying to diagnose a problem like this? I am new to the Admin role and would like to able learn the best practice for sorting out these types of issues.

Log Name:      Application

Source:        MicrosoftDynamicsNAVClient

Date:          03/12/2018 09:19:56

Event ID:      0

Task Category: None

Level:         Error

Keywords:      Classic

User:          N/A

Computer:      LAPTOP46

Description:

Type: System.ArgumentException

Message: <ii>Value does not fall within the expected range.</ii>

StackTrace:

     at Microsoft.Dynamics.Nav.Client.WinClient.ExceptionHandler.<>c__DisplayClass11_0.<DoRethrowWithCatchException>b__0()

     at Microsoft.Dynamics.Nav.Client.WinClient.NavClientErrorHandler.ExecuteAndCatchExceptions(Func`1 execute)

     at Microsoft.Dynamics.Nav.Client.WinClient.ExceptionHandler.DoExecute(Func`1 execute)

     at Microsoft.Dynamics.Nav.Client.WinClient.ExceptionHandler.DoRethrowWithCatchException(Exception exception, Boolean designMode)

Source: Microsoft.Dynamics.Nav.Client.WinClient

HResult: -2147024809

----------------------------------

Type: System.ArgumentException

Message: <ii>Value does not fall within the expected range.</ii>

StackTrace:

     at Microsoft.WindowsAPICodePack.Taskbar.TabbedThumbnailNativeMethods.SetIconicThumbnail(IntPtr hwnd, IntPtr hBitmap)

     at Microsoft.Dynamics.Framework.UI.WinForms.FormWindow.SetThumbnail(Bitmap bitmap)

     at Microsoft.Dynamics.Framework.UI.WinForms.FormWindow.OnDwmSendIconicThumbnail(Size requestedSize)

     at Microsoft.Dynamics.Framework.UI.WinForms.FormWindow.WndProc(Message& m)

     at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

Source: Microsoft.Dynamics.Framework.UI.WinForms

HResult: -2147024809

 

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

  <System>

    <Provider Name="MicrosoftDynamicsNAVClient" />

    <EventID Qualifiers="0">0</EventID>

    <Level>2</Level>

    <Task>0</Task>

    <Keywords>0x80000000000000</Keywords>

    <TimeCreated SystemTime="2018-12-03T09:19:56.000510200Z" />

    <EventRecordID>13298</EventRecordID>

    <Channel>Application</Channel>

    <Computer>LAPTOP46</Computer>

    <Security />

  </System>

  <EventData>

    <Data>Type: System.ArgumentException

Message: &lt;ii&gt;Value does not fall within the expected range.&lt;/ii&gt;

StackTrace:

     at Microsoft.Dynamics.Nav.Client.WinClient.ExceptionHandler.&lt;&gt;c__DisplayClass11_0.&lt;DoRethrowWithCatchException&gt;b__0()

     at Microsoft.Dynamics.Nav.Client.WinClient.NavClientErrorHandler.ExecuteAndCatchExceptions(Func`1 execute)

     at Microsoft.Dynamics.Nav.Client.WinClient.ExceptionHandler.DoExecute(Func`1 execute)

     at Microsoft.Dynamics.Nav.Client.WinClient.ExceptionHandler.DoRethrowWithCatchException(Exception exception, Boolean designMode)

Source: Microsoft.Dynamics.Nav.Client.WinClient

HResult: -2147024809

----------------------------------

Type: System.ArgumentException

Message: &lt;ii&gt;Value does not fall within the expected range.&lt;/ii&gt;

StackTrace:

     at Microsoft.WindowsAPICodePack.Taskbar.TabbedThumbnailNativeMethods.SetIconicThumbnail(IntPtr hwnd, IntPtr hBitmap)

     at Microsoft.Dynamics.Framework.UI.WinForms.FormWindow.SetThumbnail(Bitmap bitmap)

     at Microsoft.Dynamics.Framework.UI.WinForms.FormWindow.OnDwmSendIconicThumbnail(Size requestedSize)

     at Microsoft.Dynamics.Framework.UI.WinForms.FormWindow.WndProc(Message&amp; m)

     at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

Source: Microsoft.Dynamics.Framework.UI.WinForms

HResult: -2147024809

</Data>

  </EventData>

</Event>

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