I'm trying to configure an o365 account (used as a maiol account also) into my BC365 Saas instance. I'm configuring like this:
But when trying to send the confirmation e-mail, I get this error:
I'm looking the different exchange configurations, but everything seem to be enabled. I'm trying to get quite desperate, because this should be quite automatic to setup....
Hi, did you google this? I see you already had an issue posted here: https://dynamicsuser.net/nav/f/technical/96817/mail-sending-with-business-central
Check also this post: https://community.dynamics.com/business/f/dynamics-365-business-central-forum/232524/smtp-configuration
Quote from user: Marco Mel
"We do see this issue poppig up on a regular base and it is always one of the three root causes:
1. smtp user defined in Dynamics NAV xx or Dynamics 365 BC is not licensed (with a subscription that does contain Exchange Online)
2. smtp user defined in Dynamics NAV xx or Dynamics 365 BC is licensed but it is a shared mailbox
3. users defined in Dynamics NAV xx or Dynamics 365 that do need to send mail as the smtp user lack permissions to send as the smtp user defined in Dynamics NAV xx or Dynamics 365 BC
To fix 3: edit all users in the Office 365 portal, Mailbox Settings, add the smtp user defined in Dynamics xx or Dynamics 365 BC to the Send As property
In all the support tickets I did had to work on, it was one of the three."End of qoute
Hi know I wrote a post tlong time ago, but the situation was different. The customer did'nt have an exchange account.
The issue now is that I'm trying to use our own accounts...
I'll take a look on what you are saying,