In Online BC, Total Fields link not working.
If we create SO with more than ten lines and released it, after that if we close this page and reopen it then all total field are reset to zero and if we click on Update the Totals then it gives error--
Status must be equal to 'Open' in Sales Header: Document Type=Order, No.=ORD/2018/12/0023. Current value is 'Released'.
To reopen it we have to send it for approval again and again.
If I click on Learn Why and what to do link its not working.
For less than ten line its working fine.
Can someone tell, what is this??
Thanks in advance!!
Which release no. and is it production or sandbox?
Do you have any customization's/changes in the sales order module?
Thanks Eric for reply.
What do you mean by release no.? Do you mean to say version? It is W1 13.1 (26678).
It is in Production.
No we do not have any technical customizations/changes in any module.
I checked it same thing is happening in On Prem DB(LocalDB), but in NAV 2018(Local DB) it is working fine.
Thanks in advance.