Notification message from NAV approval - NAV 2016 - CU 9

Hi Folks -

One of our clients IT manager got this email notification below message from the out of the box NAV Sales order approval process which we have setup. 

Does anyone know when exactly and under what circumstances this message is sent out from NAV?

Microsoft Dynamics NAV Approval System

No action is required for Approval Entry: 16781.

There is no link for this notification entry, because the related record no longer exists.

Any help is highly appreciated.

Thank You.

  • Hi,

    We get a similar message to the approver, when the approval request has been cancelled and the relevant document deleted. The notification is triggered when the cancel approval request is actioned, but by the time the notification job queue runs, the document no longer exists.