What Can NAV do for Service?

Dear Experts,

I am searching for some documents explain what NAV 2016 "or older" Service Department can do, and some documentation of the full features and capability.

I don't mind if there is a book to purchase.

Thanks in Advance for your kind support.

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  • Personally then I think that the service management module in NAV deserves much more attention than it has. It's a "big module" and can be used for many purposes. It does take a little setup and training to learn, but then it works great.

    It was originally designed for mobile phone shops, but can be used in basically all kind of services. The big advantage to this over something like Dynamics 365 for Field Services is that it's already fully integrated with NAV, you don't need another system.

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