NAV 2016

From time to time some users get this message

The record that you tried to open is not available.  the page will close or show the next record.   

Actually the record exists and connecting through another users I can see the record and it exists.

Can someone help.

  • You will need the below hotfix on the table that page belongs to.

    KB363897
    "The record that you tried to open is not available. The page will close or show the next record." error message if any Get statement fails in the OnInsert trigger.
  • Can the original user get to the record later? If not, if it's a Warehouse related record (Warehouse Shipment for e.g.) check that user is a Warehouse Employee for that Location.
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