How to find/Request Hotfix


The posting date is not correct on the service ledger entry when you issue a credit memo for a prepaid service contract.


COD 5940

Hello Everyone,

Need help whether you guys know any way i can get the hotfix for 2009R2?

Because above hotfix i found is for 2013R2 version.

Original issue is when i post service credit memo for service invoice (prepaid) then the date does not reverse follow the invoice posting date, i am using 6.00.32843

However, i found the issue is fixed on 2016, and therefore i look for hotfix but unfortunately it is only for version 2013R2.

Anyone have suggestion for me to resolve this case?

Thank you.

Best regards,

Yan Fun