Item Ledger Entry and Warehouse Entry out of sync

Hi,

At a customer the Item Ledger Entries and Warehouse Entries for some items are out of sync.

E.g

Item AAA - ILE Qty= 10
Item AAA - Whse Qty = 14

This is usually fixable by running Calculate Whse Adjustment from the Item Journal, which will usually resync things, but in this case it does not.

In this case the quantity on the warehouse entry is larger than on the Item Ledger Entry.

There is a documented fix from MS, but i cannot find a solution for non-WMS. The customer is not using directed pick and put-away, so I am not able to open the Warehouse Journal to create the journal lines to correct the problem.

https://support.microsoft.com/ro-ro/help/942457/how-to-correct-imbalances-between-warehouse-entries-and-item-ledger-entries-in-microsoft-dynamics-nav

Any suggestions to solve this problem within the application?

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