We established a procedure to refund money to a customer's account using the Payment Journal. This process has worked well for over 2 years, but today we are getting an information message as follows:
It was not possible to post all of the journals. The journals that were not successfully posted are now marked.
Has anyone else experienced this message? How do I find the "marked" journals?
Welcome to DUG!!!
Is this customized module ? Is anybody change some process or setup for this change ?
Kindly check the same.
In reply to Amol:
this is not a customized module.
We were able to resolve the issue. In the end it was discovered to be a user issue. They did not enter a Bal. Account No.!
What is that they say about users :)
Thanks for your time.