Microsoft Dynamics 365 Pricing and Licensing



Microsoft Dynamics 365 represents a re-thinking of how Microsoft approaches the licensing and pricing of its cloud and enterprise software. While Microsoft claims that pricing is simplified for Dynamics 365, any new approach will take some getting used to. Here’s everything you need to know about Dynamics 365 pricing.

Basic Overview of Dynamics 365
In order to understand how Dynamics 365 is priced, you’ll need to understand how Microsoft is packaging the modules and versions of Dynamics 365.

What you need to know: 
There are two umbrella versions of Dynamics 365: “Enterprise Edition” and “Business Edition”. The first thing you have to do is choose between these two versions. Microsoft says that “Enterprise” is for any organization with 250 or more employees, and that “Business” is for any business with less than 250 employees.
Both the “Enterprise” and “Business” editions of Dynamics 365 come with different modules, which are optimized for certain users and workloads. Here they are:

Dynamics 365 Enterprise Edition Modules (250+ Employees)
  • Operations
  • Field Service
  • Project Service
  • Marketing
  • Sales
  • Customer Service

Dynamics 365 Business Edition Modules (10-250 Employees)
  • Financials
  • Sales
  • Marketing
In addition, both Dynamics 365 Enterprise Edition and Dynamics 365 Business Edition can be used with Microsoft PowerApps, a program to create your own mobile applications that tap into your Dynamics 365 data.
So there are two versions of Dynamics 365, each with their own modules. Read on to find out how to get your hands on the software. For more info on Dynamics 365

Dynamics 365 Pricing & Licensing

Dynamics 365 allows you to provide users with access to just one of the modules, or multiple modules, depending on their requirements and what they do on a day-to-day basis.

Dynamics 365 Enterprise Edition Pricing


There are four options for licensing Microsoft Dynamics 365 Enterprise Edition. They are:

Option 1: One Module at a Time


Module
Price (per user/month)
Operations
$190
Field Service
$95
Project Service
$95
Marketing
TBD
Sales
$95
Customer Service
$95
PowerApps
$40

This option allows you to mix and match however you like. But if you’re doing more than one module, you might want to consider one of the Dynamics 365 Enterprise plans:

Option 2: Dynamics 365, Enterprise Edition (Plan 1)


Plan 1 provides full access to all of the following modules for $115/user/month:
  • Field Service
  • Project Service
  • Marketing
  • Sales
  • Customer Service
  • PowerApps
The only module not included in Plan 1 is the Operations module.

Option 3: Dynamics 365, Enterprise Edition (Plan 2)


Plan 2 provides full access to all of the Dynamics 365 Enterprise modules for$210/user/month:
  • Operations
  • Field Service
  • Project Service
  • Marketing
  • Sales
  • Customer Service
  • PowerApps
Under option 2, you get access to every single module in Dynamics 365.

Option 4: Dynamics 365 for Team Members, Enterprise Edition


This option is only for “light” users: they may consume reports and data from some systems, and they might do light tasks like time and expense entry. The cost for this option is$10/user/month.

Dynamics 365 Business Edition Pricing


There are three options for licensing Microsoft Dynamics 365 Business Edition. They are:

Option 1: One Module at a Time


Module
Price (per user/month)
Financials
$40
Sales
$40
Marketing
$40
PowerApps
$40

Option 2: Dynamics 365 Business Edition


The full version provides full access to all of the Dynamics 365 Business Edition modules for$50/user/month:
  • Financials
  • Sales
  • Marketing
  • PowerApps

Option 3: Dynamics 365 for Team Members, Business Edition


This option is also only for “light” users: just like in Enterprise Edition, they may consume reports and data or do light tasks like time and expense entry. The cost for this option is$5/user/month.
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