Directions EMEA 2010: Microsoft Dynamics NAV 2009 R2 announced

Today was the first day of this years top Navision conference in Europe. Directions is a conference arranged by and for Navision partners. But Microsoft is surely acknowledging Directions. Not only are they the main sponsor and are sending many of their best people to the conference, but they also used the event to announce the release of Microsoft Dynamics NAV 2009 R2.

Traditionally Microsoft have only released service packs for Navision and sometimes added minor (sometimes even major) functionality for their service packs. But now they are doing the same as they have done for some of their other products such as Windows Server 2008 which now also has a R2 or release 2.

NAV 2009 R2 will include several of the features which according to their so-called Statement of Directions shouldn’t have been released until NAV “7” or NAV 2011.

The major news includes:

  • Microsoft Dynamics CRM integration
  • Online Payment Service for Microsoft Dynamics NAV
  • RoleTailored (RTC) interface access for remote or roaming users
  • Microsoft Application Virtualization support
  • Treemap visualization
  • Windows 7 user experience improvements

Personally I’m very happy that the CRM integration finally will be released. As I wrote in my previous blog post, then this as been long awaited. For many customers the fact that no official integration has been available, has been a reason for selecting both a different ERP system, but also a different CRM system than Microsoft Dynamics.

Both the release of the RTC interface for remote users and the Microsoft Application virtualization support is also really good news for all the customers who are looking for a fully hosted solution. Today the main choice for these customers has been to use virtualization via Citrix. I’m really looking forward to see some performance statistics on this, before I would start to recommend anyone to use. But what we saw at the conference sure did look fine.

The Online Payment Service also looked pretty fine, but I’m not really sure how much this would actually be used. And until they add support for local payment providers then I really don’t think it will become much of a success here in Europe. Of the three or four provides listed in their demo, I only knew one which is Paypal.

At the hallways of the conference I also heard unconfirmed rumors that additional features, also announced for NAV “7”, would be able to be included before the release of R2 in the forth quarter of 2010.

I think its very good that Microsoft is now announce NAV 2009 R2. Primary because a lot of customers have been asking why they should be upgrading to NAV 2009. And until now I really has been difficult to find reasons good enough to justify the cost of upgrading as there really has not been that much new functionality compared to the classic client versions. Now it’s going to be a little easier to convince customers why it’s important to upgrade. But personally I think that most companies will still wait at least a year or two before they would upgrade.

If you want to read the full announced them you can find it on Microsoft’s website here:

Comment List
  • Yes I think that the online payment thing is not exactly what they need to "sell more tickets". But I do think that they need to concentrate on getting more application features in Navision.

  • They should forget this Payment Thing and put some more features from SQL Reporting inside R2.

    CRM Integration is a good idea and hopefully more than some simple Im/Ex tables.

  • Yes the remote RTC interface is great news as the RTC on it's own simply isn't quite as low weight as we hoped when they originally announced NAV 2009 (back 3-4 years ago). Back then we hoped that since no code was to be process on the "forms" (according to the

    original messages) it would light enough to run directly over WAN's. But now we all know that this is not the fact.

  • This is very exciting indeed.

    The one thing that catches my eye, is the RTC Interface for remote users. We had a go at setting up a hosted solution using RTC and NAV 2009 SP1 last year, and (admittedly alrgely due to poor local South African network infrastructure) found that the RTC is just not quite fast (crisp) enough in it's response to allow us to use it in customer facing applications.

    I also know some the (customer) power users that I knw would get very frustrated using it, as they are really fast on their use of the classic client.

    Lets see what this "new" RTC brings - hopefully better response times and lower bandwidth usage.