We are a wholesaler. We receive orders from Customer A. Customer A is now asking if we can Drop ship to their Customer. Customer B. How do we set this transaction up in GP so we Can Ship to Customer B but Invoice Customer A?
For background, we have been a wholesaler using GP for almost 10 years and currently have about 15000 customers for 20m in sales. Offering drop shipping is a huge endeavor logistically so I'm just trying to get as much information as I can. Thanks.
Customer B is not your customer so are you setting up this customer in your GP?
Did you try using National Account?
In reply to almas:
I don't think we would want to set up customer B in GP since the only information we need from them is their address to send their shipment. Is there something in GP that allows us to enter an order (for a current customer) but drop ship it to "another" name and address they specify in their order?
Your second Question about using a National Account - I've never used or quite understand how this works in GP, so I'm unclear about how that would help. However - I'm interested in knowing if this is something that could move us along.
In reply to Kelly:
If your only objective is to show address of customer B, then you can simply setup multiple ship to addresses for the customer A, have address detail of customer B and using it on Ship To Add field of sales order.
So your saying just have separate Bill to and ship to addresses? Is there a limit to the ship to addresses? All of this seems a little too easy and not sure if we are missing anything. But - just because its easy doesn't mean it wont work, right! Thank you very much for your help - if you think there is a step missing, I'd love to hear. Thanks again!
no limit to the ship to /bill to addresses. To know if we are missing anything or not I need to know more about your process,work step. :) else God knows well.
For now - I think this has been great information and I appreciate your help. I have your contact information - and if we need consulting work as we make this transition, I'd love to reach out to you. Thank again. Kelly