How ot fix hanged hanged orders with allocated quantities?


I have GP 9.0 and I got a small issue. The warehouse user was working normally but due to some issues in his PC some orders were hanged in the system (cannot access orders and quantities allocated. I make weekly maintenance (check links then inventory reconsile) is that engouh to fix this problem or do I have to make sales reconsile.

This is my first post and would like to thank you in advance for the great information.



  • Any help please

  • In reply to Moba Bazarah:

    Your issue solved?

  • In reply to almas:

    not yet

  • In reply to Moba Bazarah:

    Microsoft SharePoint Server a collaboration and content management application that simplifies, find, and share information. It helps people to collaborate effectively by having to documents and information that they make business. Microsoft Dynamics CRAM uses the specified site collection or site for entities and folders for records on SharePoint. When the document libraries and folders are created automatically on SharePoint, corresponding created on Microsoft Dynamics CRAM maxxvault that point to the newly created.

  • In reply to Kofil uddin:

    Kafil uddin, that's not a right way of marketing. :)

  • In reply to almas:

    Hi Moba, 

    Yes that is right procedure, but some time after reconciliation also not removed from allocated item. I have query which you need to run on SQL server, its run and check in sales / purchase / inventory work table and if its orphanage records then you it will show those records just you need to delete then it give desirable result.