GP Access

Hello Guys,

I want to give GP access to new the user, and its my first experience as am not from the GP side, below tasks are already completed from my side, but still its not working.

1. User is available in GP DB.

2. User already has company access.

3. Customization is already moved to his machine.

Note: After doing all things, nothing is appearing in the GP. Attached screenshot is for the reference, need to know the solution.