Customer Engagement

Finding out about Kylie’s love of knitting (some of the things she’s created over time too), discussing pizza and monkey, and what happens when we’re not careful enough about system security! Cue a rescue mission at an unexpected time! If you’d like to come appear on the show, please sign up at http://bit.ly/2NqP5PV – I’d love to have you on it! Click here to take a look at the other videos that are…

So it’s been a busy few weeks here, which is why I haven’t really been putting up any articles. March/April is always a busy time for our family with stuff going on, and this year I decided not to push myself to get articles out, as otherwise I’d be running very low on sleep! That being said, I’ve still had some great ideas about things that I’d like to share, and have been keeping a series of short notes for me…

Next up in our Flow 101 series is building an automated cloud flow. Below, we will discuss what an automated cloud flow is, talk about planning and dive into a comprehensive step-by-step of how to build one. What is an automated cloud flow? If you are coming from the traditional CRM workflow mindset...

I’ve been talking to some friends, colleagues and fellow Dynamics 365 CRM experts lately about the difficulty in moving from a standard CRM Workflow mindset to Flow. And while there is ample documentation and training materials for making Flows using Power Automate, there seems to be a lack of materials...

Talking to Olena about different hobbies such as painting, and the challenges that can come with projects. However, also finding out about ways to overcome those challenges, and what actually can allow us to overcome challenges and succeed! If you’d like to come appear on the show, please sign up at http://bit.ly/2NqP5PV – I’d love to have you on it! Click here to take a look at the other videos that…