With Microsoft Dynamics CRM 2016, even under the System Administrator Security Role, you can’t view (nor edit, share, assign or delete) other users’ Personal Views. Via the application UI, only the view owner can manage it.
This project implements a utility which allows you to manage other users Personal Views, as long as you have the prvActOnBehalfOfAnotherUser privilege, which is granted by default by the built-in Delegate and System Administrator Security Roles.
This utility can be especially useful in the following scenarios:
To use this utility, import the downloaded Solution to Microsoft Dynamics CRM 2016 Organization, open it and navigate to the Configuration tab.
Note: this solution will not work with Microsoft Dynamics CRM versions 2015 and below.
You can find additional details in the following post: