Could not load project, job failed, retrieve enterprise global template, internal error, unable to open your project
If you are having any of the issues below when using your Project Professional connected to Project Online, Allan Rocha have the solution for you!
Unable to display Projects from the Project Web App.
- You have chosen to work offline.
- General network connectivity problems.
- The Project Web App is currently not available.
- You do not have sufficient permissions to open project(s)
from Project Web App.
The following job failed to complete.
Job Type: Load
Error ID: 9000(0x2328)
Could not load project. Please try after some time. If the problem
persists, contact your system administrator.
Could not retrieve Enterprise global template.
There seems to be a problem with the database, please contact your
An internal error occurred.
If this problem persists, contact your administrator.
Microsoft Project 2016
Sorry, we were unable to open your project. Please try again.
If this happens again, contact your administrator.
Project was unable to establish a connection with "https:// [tenant]
This could be caused by a loss of network connectivity or inadequate
permissions to connect to Project Web App.