How a Leading South African Bank Utilizes Microsoft Dynamics CRM for Client Remediation

CRM is a powerful tool enabling organizations to not only know their customers but also improve customer information management and business processes. As a CRM delivery lead I see the benefits that a CRM system enables in organisations and how it permits increased productivity and efficiency. Below is an example of a project implemented by Mint Management Technologies that delivered client remediation (improving the know-your-client and compliance processes) for an organisation in the financial... Read the full text.
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