From the Microsoft Dynamics 365/CRM Blogs: Business rule steps; Relevance Search; Voice of the customer; Custom activity feeds

In this week's Microsoft Dynamics 365 Customer Experience (CRM) blog roundup: Microsoft Dynamics 365 business rule steps Dynamics 365 Relevance Search Steps to prevent VOC from failing to create feedback entity records while chaining survey in Dynamics 365 How to create custom activity feed posts in Microsoft Dynamics 365/CRM Microsoft Dynamics 365 business rule steps On the KRM: Kylie's Research Management blog, Kylie Kiser says that business rules in... Read the full text.
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