6 Types of Data to Synchronize Between Ecommerce and ERP Systems

Ecommerce and ERP integration affects functions across the organization, driving benefits to each function (IT, Operations, Sales, Marketing, Customer Service, and Management) and the organization as a whole. However, identifying the data that needs to be synchronized between the two systems is the first step towards achieving those benefits.

Arriving at this decision is connected to several important questions like:

  • What challenge are you trying to overcome?
  • Are there any dependencies? For example, orders are dependent on customers, product, inventory, etc.
  • What is the flow of information? Ecommerce to ERP? ERP to ecommerce? or both?
  • Which one of the two systems will act...

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