3 pros share their Microsoft Dynamics 365 / CRM v9 first impressions

Microsoft has made version 9.0 of its Dynamics 365 Customer Engagement apps generally available for new instances. The new version includes updates that had been part of the previously-named July 2017 update, which was previewed in June. Microsoft has highlighted three key classes of change in v9: The user interface for the tablet and phone; A transition to Azure services rather than the legacy CRM Online server architecture (at least for new systems); The... Read the full text.
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