What’s new in Microsoft Social Engagement 2018 Update 1.5

Microsoft Social Engagement 2018 Update 1.5 is ready and will be released in May 2018. This article describes the features, fixes, and other changes that are included in this update.

New and updated features

Microsoft Social Engagement 2018 Update 1.5 introduces the following features:

Attachments in private messages now show in the post list

Social Engagement now shows attached images and videos in private messages on Facebook and direct messages on Twitter directly in the post list. To see the attachments, open the post details of a direct message that contains attachments.

Resolved issues

In addition to the new features, Update 1.5 addresses the following issues:

  • Fixed an issue to ensure that private messages in any language are acquired by Social Engagement. Additionally, we fixed an issue where private messages in Indonesian language were discarded due to wrong language mapping.
  • Fixed an issue where the Link to Dynamics 365 filter didn’t have a tooltip, making it impossible in some languages to understand if a post from Social Engagement is or isn’t linked to Dynamics 365.
  • Fixed an issue that prevented adding lots of Facebook pages as social profiles.

Looking for more information? Visit our help center.

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