Microsoft Social Engagement 2018 Update 1.1 is ready and will be released in January 2018. This article describes the fixes, and other changes that are included in this update.
With this update, Social Engagement is more accessible for all users. These changes include support for keyboard navigation, screen reader support, and overall improvements to the user experience.
New capabilities for all users:
With an administrator configuration role in Social Engagement, you can now remove recipients from alerts that were configured by other users. You can search for a specific email address and then remove the recipient from all alerts that send email to that address. Additionally, you can export a list of alerts this recipient receives.
Starting February 6, 2018, Facebook updates its API to pull data for Facebook pages. From that date, author information for Facebook posts will only be available for pages that have been added as a social profile to your Social Engagement solution. The content of posts and comments, as well as enrichments such as sentiment, will continue to be available for posts and comments without author information. We recommend you add page access tokens for every Facebook page before this change on February 6.
Read more about the experience for Facebook Pages in Social Engagement.
In addition to the new features, Update 1.1 addresses the following issues: