What’s new in Microsoft Social Engagement 2017 Update 1.7

Microsoft Social Engagement 2017 Update 1.7 is ready and will be released in August 2017. This article describes the fixes, and other changes that are included in this update.

New and updated features

Microsoft Social Engagement 2017 Update 1.7 introduces the following features:

Listening and engagement on YouTube

Get in touch with your audience on YouTube directly from within Social Engagement. Users with at least a Responder interaction role can now rate and reply to videos and comments on YouTube. You'll need to add a social profile for YouTube under Settings > Social Profiles, or get a YouTube profile shared with you before you can interact on this source.

Additionally, Social Engagement extended the listening capabilities and is now capable of acquiring video posts and comments on YouTube channels. Any user with permission to create search rules can create YouTube rules under any search topic and add YouTube channels to gather posts and comments from.

Keyword-based searches on the video source continue to reside under the keywords rule and now also contain comments for actively discussed video posts.

Resolved issues

In addition to the new features, Update 1.7 addresses the following issues:

  • Fixed an issue in the Social Engagement content pack for Power BI that was causing the content pack installation to fail when the Social Engagement solution has no name set (found in Settings -> Global Settings -> Default Preferences). Please download the latest content pack from AppSource to avoid this issue
  • Fixed an issue in Social Profiles displaying the wrong icons regarding acquisition usage.
  • Fixed an issue for Surface Hub devices where the on-screen keyboard wasn’t shown when defining keyword filters.
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