Applies to: Dynamics 365 Organization 9.0+ with Field Service Solution
With the goal of continuously improving quality, performance, usability, and responding to some customer feedback, we recently released the Resource Scheduling Optimization v2.5 update. Below are the new features and capabilities introduced in this release.
Scope is the RSO mechanism to define the relevant inputs: resources requirements, resources and existing resource bookings. It also includes the timeframes to be considered for optimization. Extensible scope leverages Dynamics 365 entity views providing an easy and flexible way to define what to be optimized (resource requirements, resources and existing resource bookings)
Upon opening the Scheduling Optimization Scope form, a user can select existing system views or personal views (for which he has read permission) from the Resource, Requirement, and Resource view dropdowns.
For more information:
Dynamics 365, Field Project Service Team