Microsoft acquired Adxstudio in 2015 for its compelling customer engagement features and, over the last two years, has natively built them into Microsoft Dynamics 365. During that transition, Microsoft continued supporting the legacy Adxstudio Portals v7 product. Because you are a legacy Adxstudio Portals v7 customer, we are providing advance notice of changes to our legacy Adxstudio Portals v7 product lifecycle and support.
We are announcing transition options from legacy Adxstudio Portals v7 to Microsoft Dynamics 365 – Portals and a formal support channel to assist you with the transition to these new portal options.
Microsoft began the process of ceasing new license sales for the legacy Adxstudio Portals v7 product in late 2016. As a continuation of this effort, formal support for legacy Adxstudio Portals v7 will end on August 1, 2018. We suggest you use this interim timeframe to plan ahead for the August 1, 2018, deadline and determine the best transition path forward for your organization.
With these important changes to legacy Adxstudio Portals v7, there are three options for your organization to consider going forward:
Support options will vary depending on your situation and desired approach.
Product support for legacy Adxstudio Portals v7 is offered through paid support tickets or bundled with various services and entitlements such as MSDN and Premier agreements. Product support for legacy Adxstudio Portals v7 will end on August 1, 2018.
Read more about support for legacy Adxstudio Portals v7 and Microsoft Dynamics 365 – Portals here.
Microsoft Dynamics 365 – Portals (v8+) includes the following list of new features:
Documentation to assist with migration to the Microsoft Dynamics 365 – Portals is being developed and will be available soon. Microsoft will host a webinar in which subject matter experts will discuss the transition in further detail. Details around the webinar will be available the week of September 18, 2017. Please refer to the Microsoft Dynamics 365 Team blog for documentation availability and webinar information. You can find more information on how to administer and manage Microsoft Dynamics 365 - Portals here.
There are several experienced Microsoft partners who may be able to assist you with answering questions about your migration to Microsoft Dynamics 365 – Portals. Additionally, please reach out to us at email@example.com, or reach out to your Microsoft representative or your partner if you have any additional questions or concerns around this announcement.
Again, thank you for being a valued customer of Microsoft.