The June 2019 update of Dynamics 365 for Marketing is released and available for customers to install or update to starting now! This update includes several new complete features, previews of a few upcoming AI features, plus plenty of performance and stability improvements. Keep reading to learn how to get this update and which new features it includes.
This update installs version 1.35.4744.0 of the Dynamics 365 for Marketing solution.
For more information about recently released and planned new features, please see the Dynamics 365 and Power Platform Release Plan. For more information about this product version, including known and recently fixed issues, see the Dynamics 365 for Marketing readme page.
Starting now, all new installations and trials will provide the June 2019 version. For existing installations, you must update each of your Dynamics 365 for Marketing instances manually as described in Keep Marketing up to date.
Dynamics 365 for Marketing receives regular incremental updates (released every month or so) and major updates (released about twice a year). The most recent major update was released in April 2019.
The marketing calendar can now show a custom background color for each item you add to it. You can still have a default color for each entity shown on the calendar (such as events, sessions, or appointments), but now you can also save a color with each individual record to override the entity default. For example, you could use red as your default color for events, but override this with green for the summer event and red for the winter event.
More information: Set up record-level custom colors
Dynamics 365 for Marketing is able to use leads generated using LinkedIn Lead Gen Forms to create lead records in Dynamics 365 for Customer Engagement. In the June 2019 release, we added a few more options to control whether and how incoming LinkedIn leads are matched against existing leads in Customer Engagement, and whether to generate new contacts for leads created based on LinkedIn leads. You can even disable lead matching to create new Customer Engagement leads for all incoming LinkedIn leads.
More information: Configure a strategy to match incoming LinkedIn leads to existing leads
It was already possible to generate dynamic segments of contacts that were stopped, failed, or processed by a specific tile in a customer journey. Now you can also generate segments based on KPIs, such as to find contacts that opened or clicked a specific email message from a specific journey. All you have to do to generate the segment is select a tile from a live (or formerly live) customer journey, go to its Data panel, and then select the floppy-disk icon for the result or KPI you’d like to use as a basis for the new segment.
More information: Generate dynamic interaction segments from customer journey results
Content blocks let you establish blocks of common content that you can reuse in multiple emails, forms, and/or pages. You can use them to establish common headers, footers, and other blocks of content that you would like to standardize across your communications.
In the June 2019 release, you can now edit text placed using a content block directly in the email or page designer (in-line). You could already do in-line editing of image properties for content blocks that place images, but now you can also do this for text-based content blocks. A content block must be published with Protected turned off to enable in-line editing (or turn protection on to prevent in-line editing for a block).
More information: Create content blocks that you can reuse in multiple designs
The event website enables people to read about and register for the events you manage using Dynamics 365 for Marketing. Most of the required functionality is provided out of the box, but to implement online payment, you must work together with a third-party payment provider and customize the event website to interact with that provider.
Now we’ve made it easy for you to enable simulated payment processing before engaging with a third-party provider, which can be useful when giving a demo of how the event website will work. However, you must always be sure to disable simulated payment processing before going live because it can introduce a security vulnerability if enabled in a production environment.
More information: Event administration
Starting this month, you’ll be able to start experimenting with a few upcoming AI-driven features that we’re now releasing as previews. They are:
All of the AI preview features are disabled by default. An admin must enable and configure each AI feature that you want to use on your site. Where relevant, the AI features include privacy controls that are integrated with the data-protection mechanism built into Dynamics 365 for Marketing (which also helps organizations to comply with the GDPR). More information: Enable and configure artificial intelligence features
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