The new Service scheduling on Unified interface in built on top of Universal resource scheduling. If you are using legacy Service scheduling on web client and are planning your move to Unified interface, you need to plan your migration of data from legacy Service scheduling data to the new one.
Once you plan your migration, you can do the following.
Go to Dynamics 365 Service Scheduling – Migration to join the preview program on Insider portal and provide org details on which youd like to enable the migration tool
Go to Dynamics 365 admin center and follow the installation steps to install the migration solution. After successful installation, go to Customer service hub Scheduling Data migration
As part of the data migration, youll be able to migrate all the configuration and scheduling data associated with legacy Service scheduling
The following will be the snapshot of configuration data post migration
The migrated Service activities will have equivalent Bookings for the resources that have been scheduled on legacy Service scheduling
We are eager to see how you leverage the migration tool in your migration to the new Service scheduling experience, and we look forward to your feedback!
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