CRM for phones express support going away

Microsoft Dynamics CRM currently has two phone apps available in the market:

  • Microsoft Dynamics CRM for phones
  • Microsoft Dynamics CRM for phones express

Going forward, newer versions of CRM won’t support CRM for phones express, but will only provide support for the newer version of the app, currently named “Microsoft Dynamics CRM for phones,” in the app markets.

The newer app, which has a similar look and feel to our CRM for tablets app, gives you:

  • Offline capabilities
  • Business rules and business logic
  • Full forms instead of mobile forms
  • Quick create experiences
  • And more!

Learn more about the newer mobile app

Availability

In the app marketplace, you’ll still see CRM for phones express, which continues to work with previous versions of CRM. However, we will no longer provide support for CRM for phones express for newer phone OS versions or functionality enhancements. The express version isn’t available for CRM Online 2016 Update (version 8.0) or later releases.

The newer CRM for phones app will be available for CRM Online 2015 Update 1 (version 7.1) and CRM Online 2016 Update.

Get the newer phone apps here:

 

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