Changes in Dynamics 365 Portal trial Strategy

Applies to: Portal capabilities for Microsoft Dynamics 365

As we are inching towards anniversary year of Dynamics 365 portal service offering launch, I wanted to share with everyone some changes in the trial strategy for Portal service.

As part of Dynamics CRM 2016 SP1 release, we introduced Portal Service for Dynamics CRM and launched https://crmmanagedtrials.dynamics.com  (now https://experience.dynamics.com) where customers can request a Managed Portal trial to use in their Dynamics tenant.

With launch of Dynamics 365 service, whole trial strategy for Dynamics 365 service has been redefined. Portal trials are now bundled as part of Dynamics 365 trials along with other add-ons like field service and project service. Apart from giving an integrated trial experience, the bundled Portal trials get converted into Paid version automatically when you purchase your Dynamics 365 subscription. This functionality was not available with Managed Portal trials before.

To align with our integration trial strategy, Portal trial option will be retired from https://experience.dynamics.com on 05/05/2017.

In case you are already using Managed trial, please note that : –

  • Your existing trial  will continue to work until the trial subscription period lasts.
  • Portal trial offer URL which you got from https://experience.dynamics.com and haven’t used yet will  continue to work.
  • If you are an existing Dynamics 365 customer , you can try out portals using the free Portal subscription which comes along with your Dynamics 365 Plan 1 and Plan 2 offering.

Also, if you are trying to setup a portal trial in your tenant, please follow the steps mentioned here. Same steps are applicable for Managed trials as well as Integrated trials.

I hope this helps you understand the details of our trial strategy.

Dileep Singh

Program Manager

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