These days technology system improvements are not only about practical new functionality. It is also about making enhancements that help you to enjoy using the system even more. This is a new emerging specialty called User Experience Design (UX).
UX is the process of enhancing user satisfaction by improving the usability, accessibility, and pleasure provided each time you use the product. Microsoft has made some nice UX improvements in Microsoft Dynamics 365 Version 9 Customer Engagement Apps.
These changes are consistent across Sales, Customer Service, Field Service, and Project Service Automation Apps. The changes apply to all the main application areas such as forms, dashboards, grids, dialogs, and the search screen.
Top UX improvements in Microsoft Dynamics 365 Version 9:
Download the Microsoft Dynamics 365 Spring '18 release notes.
Of course, something else that will improve your enjoyment of using Microsoft Dynamics 365 is having it set up correctly, by a company that understands your team and your unique requirements.
For over a decade the team at Crowe CRM has been helping companies to improve their CRM experience.
If you are ready for a better CRM experience, contact us.
By Ryan Plourde, Crowe, a Microsoft Dynamics 365 Gold Partner www.CroweCRM.com
Follow us on Twitter: @CroweCRM
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