I'm facing an error on the prerequisites to install Retail Channel Configuration Utility.
Dynamics AX Version: Dynamics AX 2012 R3 CU12SQL Version: SQL Server 2014Prerequisite: Sync Framework Critical Hotfix KB 2703853 Error Description: Microsoft SQL Sync Framework HotFix KB 2703853 is required for store database utility to function correctly.Windows Version: Windows server 2012 R2 (Up to date)
I did what the provided link from Microsoft advise by installing the below, to fix the issue:
1.Sync Framework 2.1
I installed them in the same order that the article says, but the issue is not fixed.
Any Help will be very appreciated.
Thanks A lot,Ahmad Saify
Issue solved by applying the Hotfix.
I got the Hotfix by contacting Microsoft Support Team, as it's not available for download.
I'm glad that your problem has been resolved and the solution was indeed was the hotfix. Yes, the page with hotfix details (that I linked above) says that you should "submit a request to Microsoft Customer Service and Support to obtain the hotfix".
Yes, I saw that before but I was looking for a workaround because it was a bit urgent from the customer.
Thanks a lot Martin for the help and the time you gave, much appreciated.