Sales order showing incorrect Item id for pickup in POS

Hello All,

I have posted this issue in user forum now moving that to technical forum



Sale order  created in Ax 2012 r3 and use this sales order in POS for payment.

e.g SO 01588102 created in Ax with item id 725 and used same sale order in POS for Pick Up itemId

but while pick up system show's different itemId (758).


Also in POS for every order it's showing same item id for pickup.

Expecting you reply... 



  • The technical forum is intended for "problems regarding AX / Axapta installation, database and setup". Your question isn't about problems with installation or something like that; you have a problem with business logic, therefore the user forum was the right place.
  • In reply to Martin Dráb:

    Hi Martin,

    Agree, I was also thinking the same way which you suggested and hence i had posted it in user forum but after getting delay in response, i thought i should check it with technical forum as well.

    Anyways this issue get resolved now.

    Solution - Reinstall the Retail POS setup at client end.