Users getting below error message when trying to do payment/ check reversal for posted transaction in AX2012 R3.
Steps to produce -
Cash and bank management -> Common -> Checks -> selected the transaction and click on Payment Reversal.
Cash and bank management -> Journals-> Check reversals -> validated successfully but when trying to post pops up below error message.
"Numbers could not be generated because a number sequence reference is missing. Ensure that all necessary number sequences are set up."
Please let me know your thoughts to resolve this.
Can you Open Cash and bank management > Setup > Cash and bank management parameters, and check is there are sequence that aren't setup ?
In reply to Nuno Maia:
Hi Nuno Maia,
Thanks for your reference. Number Sequence are setup correctly in Cash and Bank Management.
Below are the number sequences configured.
Deposit slip, Bank Bank reconciliation,Statement ID,Download ID,Reconcile ID,Positive pay number
Please let me know if you need more information. Thanks.
In reply to Maruthi:
Open General Ledger > Setup > Journals > Journal Names and them check voucher series for bank reversal journal.
CheckRev number sequence assigned to Voucher series for Bank reversal journal under General ledger -> Setup -> Journals -> Journal names.
Number sequence CheckRev is in use and setup to continuous.
Please let me know if anyone come across this issue; provide me with your suggestions to resolve this issue. Thanks!
When the error message is displayed, can you press “edit” and send us a screenshot, to find out, the exact place where the message is being generated.
Now i am getting error message ' Fiscal period for 9/18/2015 is not open. Posted has been canceled'. I verified the period under GL->Setup ->Ledger->Ledger calendar -> open and also make sure access level set to 'All' for all modules.
Attached screenshot after click on Edit when error message shows up.
Below is the screenshot which you requested once after click on "edit" button when the error message displayed. Please let me know if you need more information. Thank you.
It's resolved after regenerating number sequence for the specific legal entity or company where i need to do a check reversal journal. Thank you.