I have a case. i created the sales order in Dynamics 365 and i invoiced it.
After that i go to the POS to pay the sales invoice and it works.
When Dynamics 365 i try to calculate statement and try to post statement i got the error in error log box
"While processing the state Customer order created, generic exception encountered in retail statement XXXXXXXXX in the controller : The sales order creation failed for the statement XXXXXXXXX and the transactions: XXXXXXXXX."
and also show the error message when posting :
"The sales order creation failed for the statement XXXXXXXXX and the transactions: XXXXXXXXX."
Actually i'm referring to this article
But found problem when post statement.
Anyone know how to solve ?