Post statement error in D365

Hi all,

I have a case. i created the sales order in Dynamics 365 and i invoiced it.

After that i go to the POS to pay the sales invoice and it works.

When Dynamics 365 i try to calculate statement and try to post statement i got the error in error log box

"While processing the state Customer order created, generic exception encountered in retail statement XXXXXXXXX in the controller : The sales order creation failed for the statement XXXXXXXXX and the transactions: XXXXXXXXX."

and also show the error message when posting :

"The sales order creation failed for the statement XXXXXXXXX and the transactions: XXXXXXXXX."

Actually i'm referring to this article

https://blogs.msdn.microsoft.com/axsupport/2014/11/12/ax-for-retail-2012-r3-customer-would-like-to-pay-for-sales-orders-in-retail-pos-that-were-created-in-dynamics-ax/

But found problem when post statement.

Anyone know how to solve ?

Thanks

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