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AX 2012 - How do I 'Block' a Collection Letter


I am aware of the 'Invoice and Delivery on Hold' option for a customer but unable to 'Block' a Collection Letter (the checkbox that is available when I view the collection letters generated via AR > Common > Customers > All Customers, <Select Customer>, Collect Tab > Collection Letter Journal. My questions are

i) How to mark the Collection Letter as 'Blocked'? At the moment, this checkbox is greyed out

ii) what exactly is it that this Checkbox (blocked) can do that 'Invoice and Delivery on Hold' cant do? 

I would be grateful if you can get back back on Question 1 at least

Thank you