PU upgrade error

Hi all,

I am updating the PU of my vm from 40 to 41. However I have been getting the following error in step 9:

Backup script for service model: ReportingService on machine: ###

Reporting service is not available.

System.Management.Automation.RuntimeException: Reporting service is not available.

at Test-ReportServerEndPoints, K:\DeployablePackages\...\ReportingService\scripts\ReportingUpdate.psm1: line 783
at Restart-ReportingServiceIfNeeded, K:\DeployablePackages\...\ReportingService\scripts\ReportingUpdate.psm1: line 712
at Backup-Reporting, K:\DeployablePackages\...\ReportingService\scripts\ReportingUpdate.psm1: line 373
at <ScriptBlock>, K:\DeployablePackages\...\ReportingService\scripts\AutoBackupReporting.ps1: line 28

Error: Could not backup reporting.

Can anyone please help me resolve this? Thanks in advance!

Parents
  • Please note this is what I found in the log files:

    ERROR: Error initializing configuration from the database: Microsoft.ReportingServices.Diagnostics.Utilities.ReportServerDatabaseLogonFailedException: The report server cannot open a connection to the report server database. The log on failed. ---> System.Data.SqlClient.SqlException: Cannot open database "DynamicsAxReportServer" requested by the login. The login failed.

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