Security Sub Roles

Hi 

I hope you can help explain an issue I have please with Security Roles. In AX2012 R3 we have a Collection Agent Security role which is a standard out the box security role that allows a user to create a collections case but when we added this role as a sub role to a bespoke role this stops working... 

Could you tell me why this would be?

Thanks and greatly appreciate your help!

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