We have problem in AX 2012 R2 Client getting crashed frequently , while kept open PDF Drawing attachment in production order .
Event Viewer Below
Faulting application name: Ax32.exe, version: 6.2.3000.4978, time stamp: 0x5a4caeaaFaulting module name: AcroPDF.dll_unloaded, version: 126.96.36.1999, time stamp: 0x505fd12aException code: 0xc0000005Fault offset: 0x0000ef75Faulting process id: 0xe60Faulting application start time: 0x01d4f1b7d01c036cFaulting application path: C:\Program Files (x86)\Microsoft Dynamics AX\60\Client\Bin\Ax32.exe
Client PC Connected though WiFi.
Client Os : Windows 10 64 Bit.
Connection to server is stable as we checked through Ping command .
Please let me know anyone know how to sort out this issue.
try clearing usage data or cache
Thanks for your quick reply . its new user which we created recently.