we are using Dynamics AX 4.0.
Since two weeks we have a weird issue.Some AX users can´t print proforma invoices.When such a user tries to print a proforma invoice, then the report gets shown correctly.If you click on the print button in the report view and choose a print (or print to file etc.) the following message is shown:
The message translated to:
A record in Print Job information (job-level) (PrintJobHeader) could not be altered.
If you dismiss this message the print job is sent to the print, but the pages are completely empty.A new user also has the problem and my Admin-Account also has this problem (confirmed working 1 month ago).
The same users can print normal Sales Invoices.Even if I alter an Invoice (set Proforma = true), the report can be printed correctly.
Any suggestions?I checked everything, but I cant find the error.
Our dev and test-system are showing the same error, so it cant be AOS related.We also restartet the AOS and DB multiple times