Blogs

The Microsoft Dynamics Lifecycle Services (LCS) team is happy to announce the immediate availability of the release notes for LCS (June 2019, release 2). Prevent overlapping service requests against the Production environment Under certain conditions, allowing overlap of service requests against the Production environment can prevent rollback support. Specifically, any time a deployable package is scheduled for the Production…

The Microsoft Dynamics Lifecycle Services (LCS) team is happy to announce the immediate availability of the release notes for LCS (June 2019, release 2). Prevent overlapping service requests against the Production environment Under certain conditions, allowing overlap of service requests against the Production environment can prevent rollback support. Specifically, any time a deployable package is scheduled for the Production…

Applies to: Dynamics 365 Remote Assist (version 2.02) In the June release, we updated our User Interface framework to make it faster to make updates and release new features. You may notice some small UI differences, but all the features are the same. Among the updates, the contacts list has a new look and feel, and OneDrive is built right into the call window. We also added support for contact names containing Japanese…

Applies to: Dynamics 365 Remote Assist (version 2.02) In the June release, we updated our User Interface framework to make it faster to make updates and release new features. You may notice some small UI differences, but all the features are the same. Among the updates, the contacts list has a new look and feel, and OneDrive is built right into the call window. We also added support for contact names containing Japanese…

This week, Microsoft will be at the SHRM 2019 Annual Conference and Exposition to share best practices on how to unlock talent success, connect to collaborate, and drive culture change. The event theme, creating better workplaces, aligns with our focus on creating a modern workplace where people thrive. In recent years, weve seen an exponential growth of digital connectivity, devices, technology, and data. And yet, our…

This week, Microsoft will be at the SHRM 2019 Annual Conference and Exposition to share best practices on how to unlock talent success, connect to collaborate, and drive culture change. The event theme, creating better workplaces, aligns with our focus on creating a modern workplace where people thrive. In recent years, weve seen an exponential growth of digital connectivity, devices, technology, and data. And yet, our…

The monthly Retail webinar held on June 6 was filled with some great content and attended by over 80 participants from around the globe. We started with a demo of extensibility enhancements during which the new application programming interface (API) triggers were used with the point of sale (POS). After that, we discussed details of the Regression Suite Automation Tool (RSAT) for POS, which enables retailers to perform…

The monthly Retail webinar held on June 6 was filled with some great content and attended by over 80 participants from around the globe. We started with a demo of extensibility enhancements during which the new application programming interface (API) triggers were used with the point of sale (POS). After that, we discussed details of the Regression Suite Automation Tool (RSAT) for POS, which enables retailers to perform…

There are times when clients want to start hierarchy approval from a specific worker and not from the one who initiated the workflow and then traverse up the hierarchy. Scenario: Invoices are coming from third-party into FinOps and creating tax invoice registers Setting the Approved by field at tax invoice...

A new study by Forrester Consulting calculates the potential return on investment (ROI) for implementing Microsoft Dynamics 365 for Field Service can help organizations realize benefits of $1.8M over three years , adding up to a net present value (NPV) of $1.4M and an ROI of 363 percent . The Microsoft-commissioned Total Economic Impact (TEI) is based on interviews with three long-term telecom, construction, and manufacturing…

A new study by Forrester Consulting calculates the potential return on investment (ROI) for implementing Microsoft Dynamics 365 for Field Service can help organizations realize benefits of $1.8M over three years , adding up to a net present value (NPV) of $1.4M and an ROI of 363 percent . The Microsoft-commissioned Total Economic Impact (TEI) is based on interviews with three long-term telecom, construction, and manufacturing…

Activity Logging was introduced in Dynamics 365 version 8 and still exists today within Common Data Service. It’s in addition to the existing auditing capability that has been available in Dynamics 365 since CRM 2011. How Activity Logging differs from existing Dynamics 365 auditing Existing audit logging covers enabling and viewing logging for specific entities and attributes that you select. What is logged is largely…

Activity Logging was introduced in Dynamics 365 version 8 and still exists today within Common Data Service. It’s in addition to the existing auditing capability that has been available in Dynamics 365 since CRM 2011. How Activity Logging differs from existing Dynamics 365 auditing Existing audit logging covers enabling and viewing logging for specific entities and attributes that you select. What is logged is largely…

There are times when you want to add a new type of participant other than security role participants and user group participants, this post describes the steps to take and achieve this requirement. This is the final output Let's find out how did it work. This is how each type of participant exists in...

In today’s world, the job of salespeople is challenging. They are under more pressure than ever to deliver value to sophisticated customers who have a plethora of information at their disposal. On the flip slide, although customers today may be better informed, with the wealth of information and options available, they are increasingly overwhelmed. They seek relevant, personalized, and engaging experiences, where they…

In today’s world, the job of salespeople is challenging. They are under more pressure than ever to deliver value to sophisticated customers who have a plethora of information at their disposal. On the flip slide, although customers today may be better informed, with the wealth of information and options available, they are increasingly overwhelmed. They seek relevant, personalized, and engaging experiences, where they…

As a consultant I’m used to having a lot of “back-to-back” meetings, and when the next meeting is near, I typically get an outlook reminder 15 minutes prior to the meeting. Then using the “Snooze” button is good. If I snooze until 5 minutes before I am too early. 0 minutes before...

In this post I will share how I used Business Events for integration. If you have been in the FinOps space, then you know that there is a Recurring integration pattern that uses dequeue concept. The dequeue pattern, requires that you constantly poll the FinOps URL to see if there is a file you can download. https://{base URL}/api/connector/dequeue/{activityID} Then you have to acknowledge the dequeue by calling a second…

Continuing toward our goal of having all customers on the latest version of Dynamics 365 , today we are announcing the retirement of all legacy versions of Dynamics 365 for Project Service by the end of February, 2020. All customers must update to Project Service version 3.x by February 2020 . This change aims to provide all users access to the latest capabilities and improvements and offer a better support experience…

Continuing toward our goal of having all customers on the latest version of Dynamics 365 , today we are announcing the retirement of all legacy versions of Dynamics 365 for Project Service by the end of February, 2020. All customers must update to Project Service version 3.x by February 2020 . This change aims to provide all users access to the latest capabilities and improvements and offer a better support experience…