Blogs

To realize the benefits of AI, your business needs more than great technology and great data. Thats a given. You need tools and applications your employees will actually use that empower them to quickly develop solutions that drive efficiencies. Then, as they become more familiar with AI, that help them confidently reach for bigger outcomes. Lets look at specific AI capabilities that can empower your team to unlock your…

To realize the benefits of AI, your business needs more than great technology and great data. Thats a given. You need tools and applications your employees will actually use that empower them to quickly develop solutions that drive efficiencies. Then, as they become more familiar with AI, that help them confidently reach for bigger outcomes. Lets look at specific AI capabilities that can empower your team to unlock your…

Dynamics 365 Higher Education Accelerator now includes internships, scholarships, grants, accomplishments, and more. Technology is transforming how institutions engage with students and their constituents and improving student outcomes. Last year at Educause we released the Microsoft Higher Education Accelerator which provided a data model and sample apps and analytics tailored for higher education. Along the way weve…

Dynamics 365 Higher Education Accelerator now includes internships, scholarships, grants, accomplishments, and more. Technology is transforming how institutions engage with students and their constituents and improving student outcomes. Last year at Educause we released the Microsoft Higher Education Accelerator which provided a data model and sample apps and analytics tailored for higher education. Along the way weve…

I've struggled with this myself for a while during the betas of "AX7". Sometimes, symbols aren't loaded for your code and your breakpoints aren't hit. It's clear that the Dynamics 365 option "Only load symbols for your solution" has something to do with it, but still there's strange behavior. It took...

Customer Service Week is this week, October 7-11, and it certainly feels like an opportune moment to reflect on how much has changed in the customer service space over the past year. For those of you who understand what goes on behind the veil of customer service, you know how it feels to get in that groove of providing answers and support, knowing youre helping to improve someones day. You also know how crucial it is…

Customer Service Week is this week, October 7-11, and it certainly feels like an opportune moment to reflect on how much has changed in the customer service space over the past year. For those of you who understand what goes on behind the veil of customer service, you know how it feels to get in that groove of providing answers and support, knowing youre helping to improve someones day. You also know how crucial it is…

PS! Remember to read the last lines in this blogpost As I hope you have seen in your never-ending twitter/news feed is that Microsoft again adding lot’s of new apps and features to Dynamics 365. Microsoft are delivering on the communicated vision of Dynamics 365. We now have apps where we have...

Technology is fueling seismic changes in customer expectations. Research shows that customer expectations continue to rise year over year, while businesses continue to struggle to meet these ever-changing expectations. In response, many businesses are transforming how they understand and value the customer over every channel across the entire customer life cycle. Customer experience and customer engagement are significant…

Technology is fueling seismic changes in customer expectations. Research shows that customer expectations continue to rise year over year, while businesses continue to struggle to meet these ever-changing expectations. In response, many businesses are transforming how they understand and value the customer over every channel across the entire customer life cycle. Customer experience and customer engagement are significant…

The Microsoft Business Applications virtual launch event for the 2019 wave 2 release is just two days away, streaming live this Thursday morning! Don’t miss this opportunity to get a first-hand look at the new innovations were rolling out for Dynamics 365 and the Microsoft Power Platform. Register today for this free event, and then tune in to the live stream on October 10, 2019 from 8:00 AM 9:30 AM Pacific Time. Youll…

The Microsoft Business Applications virtual launch event for the 2019 wave 2 release is just two days away, streaming live this Thursday morning! Don’t miss this opportunity to get a first-hand look at the new innovations were rolling out for Dynamics 365 and the Microsoft Power Platform. Register today for this free event, and then tune in to the live stream on October 10, 2019 from 8:00 AM 9:30 AM Pacific Time. Youll…

Big data AI is no longer a fantasy, but a reality. The AI marketspace is delivering real solutions for real world problems. Currently, e-commerce retailers are faced with fraud losses daily; reduced revenue, increased operational expenses, and wrongful rejections are just some of the impacts fraud creates on a local and global scale, all of which contribute to a suboptimal experience for customers. Current approaches…

Big data AI is no longer a fantasy, but a reality. The AI marketspace is delivering real solutions for real world problems. Currently, e-commerce retailers are faced with fraud losses daily; reduced revenue, increased operational expenses, and wrongful rejections are just some of the impacts fraud creates on a local and global scale, all of which contribute to a suboptimal experience for customers. Current approaches…

Here are few tips on some of the small improvements in functionalities under the Project accounting module in D365 F&O. Prevent project closure if open transactions exists: This is one of the most common requirements to make sure the Project is not closed out if there are pending transactions...

Dynamics 365 Commerce , now in preview, delivers a complete omnichannel solution that unifies back-office, in-store, and digital experiences built on Dynamics 365 Retail capabilities. Retail is one of those industries that everyone can relate to. Shopping is ingrained in our daily lives, with todays consumer demanding engaging and integrated shopping experiences across storefronts–physical stores, online and mobile.…

Dynamics 365 Commerce , now in preview, delivers a complete omnichannel solution that unifies back-office, in-store, and digital experiences built on Dynamics 365 Retail capabilities. Retail is one of those industries that everyone can relate to. Shopping is ingrained in our daily lives, with todays consumer demanding engaging and integrated shopping experiences across storefronts–physical stores, online and mobile.…

Dynamics 365 Customer Insights offers a platform to integrate customer data from various sources into one unified view. This unified data presents a perfect starting point for building custom machine learning (ML) models to generate key business metrics. In an earlier blog , we saw how to bring custom ML models from Azure Machine Learning (AML) Studio to work with the unified data from Customer Insights . To accelerate…

Dynamics 365 Customer Insights offers a platform to integrate customer data from various sources into one unified view. This unified data presents a perfect starting point for building custom machine learning (ML) models to generate key business metrics. In an earlier blog , we saw how to bring custom ML models from Azure Machine Learning (AML) Studio to work with the unified data from Customer Insights . To accelerate…

The Dynamics 365 Marketing 2019 release wave 2 update is rolling out starting now! As usual, this release provides many performance improvements, reliability improvements, and bug fixes. It also includes the final versions of all features that were released for early access in August and September, plus a few new ones. We’ll be rolling out the update on a region-by-region basis, and we expect them to be available to…