Blogs

Almost all sales organizations share the challenge of managing a large number of leads, often coming from multiple sources. Most sales teams struggle to attend to so many leads, and would be better served by prioritizing the leads most likely to convert to opportunities, and ultimately, wins. Microsoft Dynamics 365's predictive lead scoring capabilities address these needs and help sales teams make better use of their…

Almost all sales organizations share the challenge of managing a large number of leads, often coming from multiple sources. Most sales teams struggle to attend to so many leads, and would be better served by prioritizing the leads most likely to convert to opportunities, and ultimately, wins. Microsoft Dynamics 365's predictive lead scoring capabilities address these needs and help sales teams make better use of their…

When an organization consults a Microsoft partner to implement, deploy, or manage a cloud solution like Dynamics 365, they expect to receive world-class service, business acumen, and technical expertise. After all, their investment in a partner can potentially establish a long-term, trusted relationship leading to years of innovation. That's why Microsoft Competencies are so valuable for Microsoft partners. Like other…

When an organization consults a Microsoft partner to implement, deploy, or manage a cloud solution like Dynamics 365, they expect to receive world-class service, business acumen, and technical expertise. After all, their investment in a partner can potentially establish a long-term, trusted relationship leading to years of innovation. That's why Microsoft Competencies are so valuable for Microsoft partners. Like other…

Microsoft delivers solutions that enable businesses to build winning teams and create a workplace where people can succeed. To help ensure we are providing the very best solutions to empower employees, and as we look at LinkedIn's unique strengths in the talent acquisition market, we plan to refocus our HR technology roadmap and partnership investments for Dynamics 365 across four key areas: Transforming employee experiences…

Microsoft delivers solutions that enable businesses to build winning teams and create a workplace where people can succeed. To help ensure we are providing the very best solutions to empower employees, and as we look at LinkedIn's unique strengths in the talent acquisition market, we plan to refocus our HR technology roadmap and partnership investments for Dynamics 365 across four key areas: Transforming employee experiences…

According to the Customers | The Future of B-to-B Customer Experience report by Walker Information Inc, by 2020, analysts predict that customer experience will outpace price and product as a key brand differentiator. Across the customer journey, now's the time to optimize the customer experience, from the first time a customer visits the website or campaign landing page to when they receive the product and contact you…

According to the Customers | The Future of B-to-B Customer Experience report by Walker Information Inc, by 2020, analysts predict that customer experience will outpace price and product as a key brand differentiator. Across the customer journey, now's the time to optimize the customer experience, from the first time a customer visits the website or campaign landing page to when they receive the product and contact you…

Some years ago I created a free community solution for “ Not-Exists Join “. Not exists join means that we can filter and search on data that does not have any relational records. This answers questions like; – Show me all customers that have no sales orders the last X days – Show...

Artificial intelligence (AI) has been around for some time now. What was once an elusive technology only accessible to those with vast resources and budget is now being democratized and attainable for every organization. With prebuilt AI capabilities embedded in enterprise solutions, organizations can now benefit from AI. Organizations can process and interpret enormous volumes of data at scale in order to derive insights…

Artificial intelligence (AI) has been around for some time now. What was once an elusive technology only accessible to those with vast resources and budget is now being democratized and attainable for every organization. With prebuilt AI capabilities embedded in enterprise solutions, organizations can now benefit from AI. Organizations can process and interpret enormous volumes of data at scale in order to derive insights…

I just upgraded; what happened? The process to upgrade Dynamics 365 Finance and Operations from older versions (7.2, 7.3, etc.) to One Version (10.0) can be a daunting task depending on the amount of overlayering of code that might have been done in previous versions.  That code needs to be converted to extensions.  But what happens if you have extensions in your previous version and you find out that those extensions…

Starting with Platform update 32, Finance and Operations AOS (Kernel) will uptake Visual C ++ 17 runtime libraries to take advantage of compiler performance optimization described in this blog post . T...( read more )

Customer service is frequently cited as a key brand differentiator. It's no wonder that 90 percent of more than 5,000 respondents in the Global State of Customer Service report agreed that customer service is important to their choice of and loyalty to a brand. Why? Because positive customer experiences create an emotional attachment to a brand, which builds loyalty and increases retention. Creating a consistently exceptional…

Customer service is frequently cited as a key brand differentiator. It's no wonder that 90 percent of more than 5,000 respondents in the Global State of Customer Service report agreed that customer service is important to their choice of and loyalty to a brand. Why? Because positive customer experiences create an emotional attachment to a brand, which builds loyalty and increases retention. Creating a consistently exceptional…

No two organizations are alike, and neither are the solutions needed to achieve meaningful business results. The one common challenge for every organization, however, is the need to unlock the potential of data to proactively guide the right business outcomes. Dynamics 365 and Power Platform help you achieve this by connecting all of your data, then revealing exactly the insights you need to solve challenges unique to…

No two organizations are alike, and neither are the solutions needed to achieve meaningful business results. The one common challenge for every organization, however, is the need to unlock the potential of data to proactively guide the right business outcomes. Dynamics 365 and Power Platform help you achieve this by connecting all of your data, then revealing exactly the insights you need to solve challenges unique to…

Today I took the beta exam MB-500: Microsoft Dynamics 365: Finance and Operations Apps Developer ; I think it’s going to be made generally available on January. I was already planning to take it when I received an email with a significant discount, therefore I had no reason to hesitate. They didn’t show...

This week, at Smart City Expoin Barcelonawe're excited to showcase new innovations that will transform Smart City programs worldwide. Smart cities are no longer science fiction. They're here and now and growing quickly as the Internet of Things (IoT) expands and spreads throughout municipalities around the globe. Some predict the smart city industry will be a billion dollar market over the next few years and there will…

This week, at Smart City Expoin Barcelonawe're excited to showcase new innovations that will transform Smart City programs worldwide. Smart cities are no longer science fiction. They're here and now and growing quickly as the Internet of Things (IoT) expands and spreads throughout municipalities around the globe. Some predict the smart city industry will be a billion dollar market over the next few years and there will…