AX 2012 R2 - An unexpected error occurred during email processing

Dear Friends,

When the user trying to send the collection letter email from AX Client they are receiving following error

"An unexpected error occurred during email processing"

Where as when I tried to send the same from Server the email sent successfully.

My colleague who has admin access to AX server and AX , also seeing the same error message when tried from Server.

Can somebody please advise if there are any other areas I need to verify.

Note: The following areas were verified.

1) Outgoing email server configured correct

2) SMTP service started 

3) Email batch service enabled

Thank you 

Mohan

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