When the user trying to send the collection letter email from AX Client they are receiving following error
"An unexpected error occurred during email processing"
Where as when I tried to send the same from Server the email sent successfully.
My colleague who has admin access to AX server and AX , also seeing the same error message when tried from Server.
Can somebody please advise if there are any other areas I need to verify.
Note: The following areas were verified.
1) Outgoing email server configured correct
2) SMTP service started
3) Email batch service enabled
Below is the screenshot of the error I am seeing