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I manage to solve the problem. It have something to do with the updation of Record-Id. Most probably when a new record for the contact person is created, the system assigning the used record id instead of a new record id and therefore it will return that record already exist.
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So if you go to the main table from the customer record itself and create one what happens? Is it failing because of the code you are assigning it? If so, as a test, alter the code, does it reject it then? Secondly in CRM - Setup - Parameters, what are your duplicate checks set to? If the response is...
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Hello, I have encounter this error "Unable to create record in Contact Person. Record already exist" when trying to create record for contact person. It happen when I created a new Customer and want to assign a contact person for that customer. I try to create contact person under BASIC ->...
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I manage to solve the problem. It have something to do with the updation of Record-Id. Most probably when a new record for the contact person is created, the system assigning the used record id instead of a new record id and therefore it will return that record already exist.
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So if you go to the main table from the customer record itself and create one what happens? Is it failing because of the code you are assigning it? If so, as a test, alter the code, does it reject it then? Secondly in CRM - Setup - Parameters, what are your duplicate checks set to? If the response is...
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Hello, I have encounter this error "Unable to create record in Contact Person. Record already exist" when trying to create record for contact person. It happen when I created a new Customer and want to assign a contact person for that customer. I try to create contact person under BASIC ->...