AX2012 Customer Hold

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Not Answered This post has 0 verified solutions | 0 Replies | 1 Follower

14 Posts
110 Points
Joined: 2010-12-6
Last Online:
2012-2-20 16:08
Location: Swindon, UK
Carl Johnson posted on 2012-2-6 12:34

It appears there is currently a bug in AX2012 with the statuses for Invoicing and Delivery on hold , on the customer record within the Credit and Collections fast tab.

If a customer record is changed to status INVOICE in this field, any existing Sales Orders that have a status of 'Open Order' are able to be delivered but NOT invoiced.

This is the opposite of the manual's explanation of 'The main account is blocked for everything before Invoice. Money can still be received, and an invoice can be sent on goods delivered before the blocking'

Also, the ALL status works fine, but just 'greys out' the relevant options (pick/deliver) on existing orders instead of issuing a warning that the customer is on hold.

None of this is related to the credit limit options

Anybody have any experience in this area for a fix/work around?

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