A coworker is having an issue with the send to excel option. She is trying to export G/L entries. For one account in one company, when she clicks Send to Excel, we get an OS error. Below is the error
Does anyone have an idea how to fix it?
Problem signature: Problem Event Name: APPCRASH Application Name: finsql.exe Application Version: 5.0.26084.0 Application Timestamp: 47b39d56 Fault Module Name: kernel32.dll Fault Module Version: 6.0.6001.18000 Fault Module Timestamp: 4791a81d Exception Code: e06d7363 Exception Offset: 0002f35f OS Version: 6.0.6001.2.1.0.16.7 Locale ID: 1033 Additional information about the problem: LCID: 1033 Read our privacy statement:
Problem signature:
Problem Event Name: APPCRASH
Application Name: finsql.exe
Application Version: 5.0.26084.0
Application Timestamp: 47b39d56
Fault Module Name: kernel32.dll
Fault Module Version: 6.0.6001.18000
Fault Module Timestamp: 4791a81d
Exception Code: e06d7363
Exception Offset: 0002f35f
OS Version: 6.0.6001.2.1.0.16.7
Locale ID: 1033
Additional information about the problem:
LCID: 1033
Read our privacy statement:
http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409
I resolved this. I found a bad character in the description field on a G/L entry. When i removed the char, it exported to Excel with no problems.
First off I'd try running it on a different computer and see if that fixes it.
Other people smarter than me might have more things to try.
Good luck.
For all other accounts it works. I'll try it on my machine though.
I just ran this on a copy of the database on my machine and it get a runtime error.
Runtime Error!
Program: C...
This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information.
Does anyone have an idea of what would cause this?
Hi dmauldin - i am having this exact error. Please assist with more details on how you resolved the issue i.e. a step by step through the menus and forms or tables would really help. Many thanks in advance.